I provide both:
- Advisory for Seed & Series A stage founders without a senior Ops Leader in-house
- Mentorship for junior/mid-level ops personnel
What you get
- Identify the true root causes to issues
- Become more proficient at solving your operational problems
- Gain clarity on operational challenges and how to approach them
- Achieve your goals more effectively
My approach
My approach combines deep operational experience with high empathy to help founders and operators see round corners and solve their specific challenges. Think of me as a thought partner who has been through many similar situations:
- Question-led discovery: I ask targeted questions to understand the context of each unique problem to help you identify root cause
- Guided problem-solving: Rather than solving for you, I help you to apply effective thinking patterns that serve you long term
- Experience as input: I will share relevant lessons and pattern recognition from my journey, contextualised to your specific situation
Why me
12 years scaling 6 B2B SaaS ventures from <$1M to >$10M as VP Operations or Chief of Staff - hired after a Seed / Series A round each time, with the first job always being exactly this: assess the business and set the priorities.
I bring hands-on pattern recognition from 6 companies at the same early stage, combined with an AI-first operating model that makes the work faster and more durable.
To get a deeper understanding of who I am, my approach & values, see About James.